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Core Competencies

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Competency Matrix

CompetencyProficiencyEvidence
Knowledge Management & Documentation Systems🚀 Advanced[Case Study: Documentation Infrastructure], [Case Study: Developer Education Platform], [Professional History: Precision Nutrition - Knowledge Base], [Professional History: Chia Network - All Roles]
Training & Enablement Programs🚀 Advanced[Case Study: Enterprise Security Training], [Case Study: Developer Education Platform], [Behavioral Story: Security Training Curriculum], [Behavioral Story: Coaching Engineers]
Instructional Design & Curriculum Development🚀 Advanced[Case Study: Enterprise Security Training], [Case Study: Developer Education Platform], [Behavioral Story: Executive Workshop Design], [Behavioral Story: Security Training Curriculum]
Technical Communication🚀 Advanced[Case Study: Developer Education Platform], [Behavioral Story: Coaching Engineers], [Behavioral Story: Executive Workshop Design], [Professional History: All Chia Network Roles]
Workflow Design & Process Optimization🚀 Advanced[Case Study: Documentation Infrastructure], [Behavioral Story: Process Improvement - Knowledge Base], [Behavioral Story: Knowledge Base Adoption], [Professional History: Precision Nutrition], [Professional History: Chia Network - Marketing Ops]
Information Architecture & Taxonomy🚀 Advanced[Case Study: Documentation Infrastructure], [Behavioral Story: Process Improvement - Knowledge Base], [Professional History: Precision Nutrition - Knowledge Base]
Content Governance & Documentation Standards🚀 Advanced[Case Study: Documentation Infrastructure], [Case Study: Developer Education Platform], [Professional History: Chia Network - Ecosystem Operations Director]
Cross-Functional Stakeholder Alignment✅ Proficient[Behavioral Story: Cross-functional Work - MarTech], [Behavioral Story: Managing Expectations with CSO], [Behavioral Story: SME Cooperation], [Professional History: All Roles]
Tool Evaluation & Vendor Selection✅ Proficient[Behavioral Story: Cross-functional Work - MarTech], [Professional History: Precision Nutrition - Password Manager Migration], [Professional History: Chia Network - Marketing Ops]
Metrics Definition & Performance Tracking✅ Proficient[Case Study: Enterprise Security Training - Assessment Design], [Professional History: Chia Network - Marketing Ops], [Behavioral Story: Process Improvement - Knowledge Base]
Proficiency levels:
  • 🚀 Advanced: Core competency, demonstrated repeatedly across multiple contexts, can teach others
  • ✅ Proficient: Demonstrated capability, can execute independently, still developing depth

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Tools and Technologies

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Documentation & Collaboration

Docusaurus - Static site generator for technical documentation. Used for three sites at Chia Network with version control, automated builds, governance workflows. WordPress - Content management for internal knowledge systems. Built enterprise knowledgebase at Precision Nutrition serving 200 employees with custom taxonomy and search optimization. Confluence - Team collaboration and documentation. Implemented at Hypercubes and used for documentation standards at Chia Network. Notion - Flexible documentation and project management. Used for marketing operations documentation at Chia Network. GitHub Wikis - Documentation within code repositories. Maintained technical documentation alongside development work. Jira & Asana - Project management and task tracking. Used for cross-functional coordination and workflow management.

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Development & Automation

Python - Scripting and automation. Used for data processing, workflow automation, and tool integration. HTML, CSSn - Web development and interface customization. Built and modified WordPress sites, created custom documentation components. Git - Version control for documentation and code. Managed documentation repositories, contribution workflows, and collaborative editing. SQL - Data querying and analysis. Used for reporting, analytics, and database management.

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Operations & Infrastructure

HubSpot - Marketing automation and CRM. Evaluated for MarTech consolidation at Chia Network, recommended as unified platform. Shopify - E-commerce platform. Launched merchandise store for Chia Network. WP Engine - Managed WordPress hosting. Optimized infrastructure for performance and reliability. Google Workspace - Productivity and collaboration suite. Administered for multiple organizations, managed user access and security. Microsoft 365 - Enterprise productivity platform. Configured and supported for organizational use. AWS - Cloud infrastructure. Used for hosting, storage, and automation workflows. Okta & Duo - Identity and access management, multi-factor authentication. Configured for security infrastructure. 1Password - Enterprise password management. Led migration and adoption at Precision Nutrition (100% adoption) and implemented at multiple organizations.

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Training & LMS

Rippling LMS - Learning management system for security training. Delivered enterprise cybersecurity training with tracking and compliance documentation. Google Classroom - Educational platform. Used for supplementary learning and community engagement. Moodle & Blackboard - Academic LMS platforms. Familiar with configuration and content delivery.

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Analytics & Data

Tableau - Data visualization and business intelligence. Created dashboards for performance tracking and decision support. Snowflake - Cloud data warehouse. Used for analytics and reporting infrastructure. Google Analytics - Web analytics. Implemented tracking, analyzed user behavior, informed optimization decisions. Excel - Data analysis and automation. Built models, automated reports, created analysis tools.

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Design & Creative

Adobe Creative Suite - Design and content creation. Graphics, layouts, presentations, video editing. Figma - Interface design and collaboration. Created mockups and design specifications. Affinity - Design alternative to Adobe. Used for graphics and layout work. Keynote & PowerPoint - Presentation design and delivery. Created executive briefings and training materials.

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Laboratory & Research

Geneious - Molecular biology software for plasmid design and sequence analysis. Used for research work at Wyss Institute. PCR, DNA QC, Mammalian Tissue Culture - Wet lab techniques for molecular biology research. Hands-on experimental work.

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Notes on tools

Roy learns tools as needed to solve problems. This list represents what he’s used professionally, not comprehensive expertise in every tool. The pattern: identify what’s needed, learn the tool, apply it effectively, build systems that work. The specific tool matters less than understanding what problem it solves and how to use it well. For most tools, Roy reaches working proficiency quickly and deepens expertise through application. He’s comfortable evaluating new tools, learning documentation, and teaching others. His superpower is the ability to “RTFM.”